Contact Us

ATTENTION

Contact submissions regarding Service Requests, Start-Up Requests, Product Registration, Warranty Status, Parts Identification, becoming an Authorize Service Agent or General Inquiries must be made via our new Customer Care Self-Service Portal.

Technical Support & Warranty Inquiries

8:00 am – 5:00 pm EST, Monday-Friday

  • 1 (866) 339 8515 • Option 1, then 1
Customer Service

8:00 am – 5:00 pm EST, Monday-Friday

Parts Identification & Related Inquiries

8:00 am – 5:00 pm EST, Monday-Friday

After-Hours Support

5:00 pm-8:00 pm EST, M-F / 8:00 am-5:00 pm Weekends

  • 1 (866) 339 8515 • Option 1, then 1

*After-Hours support is available for customer diagnosing and service agent support. Parts and service dispatch are unavailable during After-Hours support.

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